Pollo Regio in Texas

"I have previously posted 5 stars but when I got to the important meeting, they forgot to put the tortillas. For a big order over $150 dollars I called to let them know and they took over 30 minutes on a 10 minute distance. They just have to make sure to double check the orders other than that food was good."

"I love Pollo Regio, and my favorite one i like going to is this one,on live oak,because I love there customer service, They are very kind , The manager, is super kind she goes out of her way , to serve you and making sure you dont need anything else. Very nice and respectful lady. That's why I like coming to this location."

"The food is great and the staff is awesome and extremely knowledgeable. Friendly and helpful and the restaurant is extremely clean. If you’re in this area stop by this location and enjoy the experience."

"Food quality always perfect , place clean and good customer service ."

"Stopped here after reading reviews. No Spanish speaking needed. I got a barbacoa quesadilla. The meat was very tender. It came with sour cream, guac, Pico, and salsa. The grease ran down my arms when eating it. Truth is, I enjoyed the flavors much more the next next day when eating it for left overs. The chips are hot and serve yourself. Thankfully, I saw someone else do it first or else I might have missed it. There is also a salsa bar with all the extras that is also self serve. The horchata was good and had lots of cinnamon, not extra creamy but still good. It's a very busy place with lots of locals and regulars. The staff are friendly and helpful! No wonder they have so many repeat customers"

"Very great customer service! Food us eveb better, we got the steak tacos! Soo flavorful, really enjoyed."

"Great customer service! The food was really good, the young lady in the drive thru window was really nice and sweet. We got our food fast!"

"Came here for dinner and the food was delicious. I've found the Pollo Regio chain has consistent delicious food, especially the chicken. This time my boyfriend had the torta which was huge! He could only finish half. I had the 4 piece special. It included a drink and dessert. The dessert was a cajeta churro. OMG! It was warm and soft and about the best churro I have ever had. Our order could easily feed 4 people as we have leftovers for two more meals. Adriana who works here was great! Friendly and fast service - with our hot food, drink refills, salsa bar requests and requests for to go box. Clean dining area with plenty of seating. My only regret was not taking a picture of my food! Highly recommend this location on Live Oak."